Accessibility Statement

OpenSettle is committed to making our software accessible to as many people as possible, including users with disabilities. This statement describes the standard we aim to meet, where we know we fall short, and how to get help if a barrier blocks your work.

Standard. We target Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for the marketing site at opensettle.io, the documentation at opensettle.io/docs, and the customer dashboard at opensettle.io/app. This is a target, not a certification — we are a small team and we have not yet completed a formal third-party audit. We intend to commission one alongside our SOC 2 Type I engagement (targeted late 2026); the report will be available on request once complete.

Where we know we fall short. As of the effective date of this statement: some of our marketing illustrations use decorative typography that may render poorly under high-contrast modes; some interactive dashboard tables are keyboard-navigable but not yet announced with full ARIA semantics; the hosted-checkout flow requires a wallet extension or WalletConnect modal that we do not control and whose accessibility we cannot guarantee. Concrete WCAG issues identified and tracked are in our public issues tracker on GitHub.

What we do that helps. We ship semantic HTML, label form fields, support keyboard navigation on all primary flows, expose accessible names via aria-label where the visual label is icon-only, and ship a high-contrast theme that respects the prefers-color-scheme media query. We do not auto-play media. We do not rely on colour alone to communicate state. We provide a text alternative for every information-bearing image and mark decorative images aria-hidden.

Assistive technology. The dashboard is tested with VoiceOver on macOS and iOS and with NVDA on Windows on each release. JAWS, TalkBack, and Orca are not part of our regression suite today; if you use one of those and encounter an issue, please tell us and we will add it.

Asking for help. If a part of OpenSettle is blocking you because of an accessibility issue, email support@opensettle.io with a description and we will respond within 5 business days. We treat accessibility complaints with the same urgency as functional bugs. Where a fix is non-trivial, we will tell you the timeline and offer an alternative path (for example, completing a task on your behalf through support) while we work on the durable fix.

Formal complaints. If you believe we have failed to provide accessible service, you may file a complaint with the US Department of Justice Civil Rights Division under Title III of the Americans with Disabilities Act, or with the equivalent authority in your jurisdiction. We would prefer to hear from you first so we can fix the issue directly.